HCSBSPARK.001
LAPTOP MODELS

ISSUE:
Onboard touchpad can lock up while coming out of S3 sleep mode randomly.

MODELS AFFECTED:
SPARK

SYMPTOMS:
After waking the system from S3 Sleep mode, the touchpad will not respond. A reboot is required to fix this lockup.

FIX:
Flash the updated BIOS version IA-M10.1E.07

Instructions:

  • Follow flashing instructions in BIOS folder carefully. After flashing the BIOS, some devices will need to redetect once in Windows, please allow several minutes for this to take place and then reboot the machine.